Betsuna Cookie Policy

At Betsuna, we are committed to being transparent about the technologies we use on our website. This Cookie Policy explains what cookies are, how we use them at betsuna.com, what types of cookies we deploy, and what choices you have regarding their use. By continuing to browse our platform — whether on desktop, through the Betsuna app, or via our mobile site — you acknowledge and accept our use of cookies as described in this document.

What Are Cookies?

Cookies are small text files that are placed on your device when you visit a website. They are widely used by online services to make websites work more efficiently, to personalise your experience, and to provide analytical information to site operators. At Betsuna Casino, we use cookies and similar tracking technologies to ensure our platform functions correctly and to deliver the best possible gaming experience to our players.

Cookies may be set by us directly — known as first-party cookies — or by third-party services that we integrate into our platform, such as game providers and analytics tools. Some cookies are temporary and expire when you close your browser (session cookies), while others remain on your device for a set period of time (persistent cookies).

How We Use Cookies at Betsuna

We use cookies across our platform for several core purposes. Our Betsuna Casino services rely on cookies to authenticate your login session, remember your preferences, and ensure that your account data is loaded correctly each time you visit. Whether you access us via desktop or through the Betsuna casino login page on mobile, cookies help us deliver a seamless, secure experience.

• We use strictly necessary cookies to enable core functions such as account access and navigation.
• We use performance cookies to understand how players interact with our site and to identify areas for improvement.
• We use functional cookies to remember your preferences, such as language settings and display options.
• We use targeting and advertising cookies to serve relevant promotional content, including information about the Betsuna bonus and other current offers.
• We use analytics cookies provided by trusted third-party tools to measure traffic and user behaviour across betsuna.com.

Types of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for the operation of our website and cannot be switched off. Without them, services such as the Betsuna casino login, account management, and payment processing would not function. These cookies do not store any personally identifiable information and are set in response to actions you take, such as logging in or filling in forms. We do not require your consent to place strictly necessary cookies on your device.

Performance and Analytics Cookies

We use performance cookies to collect aggregated data about how visitors use our site. This helps us understand which pages are most visited, how long users spend on different sections, and where users may encounter issues. The information gathered by these cookies is anonymous and is used purely to improve how our platform works. Our Betsuna Casino team relies on this data to refine the overall user experience across all devices and game categories.

Functional Cookies

Functional cookies allow us to remember choices you make and provide enhanced, more personalised features. For example, if you have previously used the Betsuna app or adjusted your display settings, these cookies allow us to remember those preferences on your next visit. Functional cookies may also be used to provide services you have asked for, such as live chat functionality or remembering items in your session.

Targeting and Marketing Cookies

At Betsuna, we and our trusted advertising partners may set targeting cookies to deliver promotional content that is relevant to your interests. These cookies track your visits to our website and may be used to build a profile of your interests in order to show you relevant offers — such as the Betsuna casino bonus, free spins promotions, or the Betsuna free bet offer available on sports. They do not store directly personal information but work by identifying your browser and device uniquely.

Third-Party Cookies

Our platform integrates content and services from third parties, including game providers such as Pragmatic Play, Evolution, Playtech, and others. These providers may set their own cookies when you interact with their content on our site. We do not control third-party cookies and recommend that you review the privacy and cookie policies of these providers directly. We ensure, however, that all third-party integrations on our platform meet applicable data protection standards.

Your Cookie Choices and Controls

We respect your right to control how cookies are used on your device. When you first visit betsuna.com, we present you with a cookie consent banner that allows you to accept all cookies or manage your preferences. You can change your cookie preferences at any time through our cookie settings tool available in the footer of our website.

You also have the right to manage cookies directly through your browser settings. Most browsers allow you to:

• View the cookies that have been set on your device.
• Block all or certain types of cookies.
• Delete cookies that have already been placed.
• Set your browser to notify you when a cookie is being placed.

Please note that disabling certain cookies may affect the functionality of our platform. In particular, blocking strictly necessary cookies may prevent you from accessing the Betsuna casino login or completing transactions. We recommend keeping essential cookies enabled for the best experience on our site.

Cookies and Responsible Gaming

Our Betsuna Casino platform is licensed by the UK Gambling Commission (account number 39335) and the Malta Gaming Authority (licence MGA/B2C/231/2012). We take responsible gaming seriously, and some cookies on our platform support responsible gambling tools — including session tracking, time-on-site alerts, and self-exclusion integrations such as GamStop. These cookies are essential to our compliance obligations and help us fulfil our duty of care to our players.

Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, regulation, or our business practices. When we make significant changes, we will notify you via a notice on our website. We encourage you to review this page periodically to stay informed about how we use cookies. Your continued use of betsuna.com following any updates constitutes your acceptance of the revised policy.

Contact Us

If you have any questions about our use of cookies or wish to exercise your data rights, please do not hesitate to get in touch. At Betsuna, we provide 24/7 customer support via live chat and email. You can reach our support team at customersupport@instantgamesupport.com. For privacy-related enquiries, our team is available to assist you and ensure your rights are respected in accordance with applicable data protection legislation.

We are operated by ProgressPlay Limited, incorporated in Malta (reg. no. C 58305), with head offices at Kolonakiou 26, Office 18, Agios Athanasios, Limassol 4103, Cyprus.